When to send
Early is common and helpful; later is just as thoughtful, arriving once the first wave of support has passed.
Occasions
Quietly thinking of them
Custom Sympathy Gift Basket
Pick a direction, a budget and any extras, then write the card. Your gift of sympathy is prepared to order.
Starting at $80 CAD
Start CustomizingYour chosen budgetYour personal messageYour gift direction
Why it helps
Comfort that arrives at their door
Pick a direction that suits the household, then write what you want them to know. The gift makes the gesture; the card says why.
What to write
Offer your sympathy plainly and, if it feels right, a memory you treasure. The card assistant can shape a couple of lines.
Who it's for
A friend, a family, a colleague: pick the direction that fits them. Comforting food and tea are chosen most often.
Home delivery
Give the recipient's name and a note for whoever answers the door in the delivery step.
Useful details before ordering
Availability and substitutions
Tell us about any must-haves or restrictions. The final selection depends on what is available and what you choose.
Delivery
Check your delivery date on our calendar with the postal code. Delivery is confirmed when you complete the order.
Alcohol additions
No alcohol is included unless you pick it and delivery permits it. See our age and identification rules first.
Eight to choose from
What kind of sympathy gift?
Choose the direction that suits them and the details that follow. The photos are ideas, not the order; your choices are.
Gift inspiration · 01
Thinking of You
A quiet collection of tea, coffee and simple favourites.
Prepare their gift →
Gift inspiration · 02
Comfort for the Morning
Morning favourites for a home with a lot on its mind.
Prepare their gift →
Gift inspiration · 03
Something to Share
A spread for visiting family and friends, practical and kind.
Prepare their gift →
Gift inspiration · 04
A Small Sweet Gesture
A small sweet gift with a sincere message from you.
Prepare their gift →
Gift inspiration · 05
A Quiet Tea Break
Tea with a few breakfast favourites, for a quiet cup when they need it.
Prepare their gift →
Gift inspiration · 06
Care for the Household
A gift for the household, fitted to what they like and what they avoid.
Prepare their gift →
Gift inspiration · 07
Familiar Coffee Comforts
Good coffee and the snacks they reach for, sent with your care.
Prepare their gift →
Gift inspiration · 08
With You in Thought
A coffee-and-cake gift carried by the words you write on the card.
Prepare their gift →
What Your Budget Changes
The budget sets how full the basket is and how it is presented. Extras are priced separately and added to your total.
A thoughtful gesture
Choose how the gift should lean, and your preferences and spend decide the contents.
Make it personal
Say what they enjoy, add a message card and any extras.
Review every detail
Your figure, the add-ons and the count, totalled before tax.
Delivery with Ottawa Baskets
Delivery in brief
Delivery with Ottawa Baskets · About us · Verified 2026-09-27
The card
Say it in your own words
Pick a design, type your message, and we print the card and put it in with the gift.
Write the cardOur service standards
Handled with care
Next-day delivery
Order by 2 p.m. ET for eligible addresses in Ottawa and the National Capital Region. Product and postal-code eligibility apply.
Delivery information →Assembled to order
Baskets are prepared only once ordered.
About Ottawa Baskets →Quality checked
Nothing is sent without a final check.
Coordinated delivery
Deliveries are organised by our own team.
Delivery policy →Near or far
Living somewhere else?
It makes no difference where you place the order; we deliver it. Pick an open day on the builder's calendar.
Corporate gifting
Sympathy gifts from your organisation
Put the gift together once and we take care of the rest: individual addresses, individual cards, a single account.
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