OVERVIEW Welcome to Ottawa Baskets. The terms “we”, “us” and “our” refer to Ottawa Baskets. Ottawa Baskets operates this store and website, including all related information, content, features, tools, products and services (the “Services”), including delivery services across Ottawa and Gatineau. Ottawa Baskets is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing this website or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and delivery information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services. However, please note that colors or product appearance may differ from how they appear on your screen due to device type, settings, and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to what is displayed.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Ottawa Baskets reserves the right to accept or decline your order at its discretion. Your order is not accepted until we confirm acceptance and process your payment.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event we do not accept, modify, or cancel an order, we will attempt to notify you using the contact information provided at the time of purchase.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or internal business use and not for commercial resale.
SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation.
Unless otherwise stated, posted prices do not include taxes, delivery, handling, customs or import charges.
Prices on this website may differ from those offered through other sales channels or third-party platforms. Promotions may be governed by separate terms, which will take precedence where applicable.
You agree to provide current, complete and accurate purchase, payment and account information. You agree to promptly update your account details so that we can complete your transactions and contact you as needed.
You represent and warrant that your payment information is valid and authorized, and that you will pay all charges incurred, including applicable delivery charges and taxes.
SECTION 5 - DELIVERY We are not liable for delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by couriers, routing conditions, weather, recipient availability, or events outside our control.
Delivery is completed when the order is delivered to the address provided, including delivery to a safe location, concierge, reception desk, or mailroom where applicable.
Title and risk of loss pass to you once delivery has been completed and proof of delivery has been obtained.
SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and their arrangement, are owned by Ottawa Baskets, its affiliates or licensors and are protected by Canadian and international intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, store, or transmit any material without prior written consent.
Nothing in these Terms grants you any rights to our intellectual property except as expressly stated. Unauthorized use may violate applicable laws.
Ottawa Baskets’ names, logos, product and service names, designs, and slogans are trademarks of Ottawa Baskets or its affiliates or licensors. Shopify’s trademarks remain the property of Shopify. All other marks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS You may be provided with access to third-party tools which we do not monitor or control.
These tools are provided “as is” and “as available” without warranties or endorsements. We have no liability arising from your use of such tools.
Any use of optional tools is at your own risk and subject to the terms of the third-party provider.
We may introduce new features or tools in the future, which will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS The Services may contain links to third-party websites or platforms. We are not responsible for their content, accuracy, or practices. If you access third-party sites, you do so at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY Ottawa Baskets is powered by Shopify, which enables us to provide the Services. All transactions are between you and Ottawa Baskets. Shopify is not responsible for any aspect of your purchase, including any loss or damage.
You agree to release Shopify and its affiliates from all claims arising from your transactions with Ottawa Baskets.
SECTION 10 - PRIVACY POLICY All personal information collected is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have reviewed these policies.
Because the Services are hosted by Shopify, information you provide may be processed by Shopify and shared with third parties to enable service delivery.
SECTION 11 - FEEDBACK If you submit feedback, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute it for any purpose.
You represent that you have the rights to submit such feedback and that it does not violate any laws or third-party rights.
We are not obligated to maintain feedback in confidence, compensate you, or respond.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS We may correct any errors, inaccuracies, or omissions at any time without notice, including after an order is submitted.
SECTION 13 - PROHIBITED USES You may use the Services only for lawful purposes. You may not use the Services for unlawful, harmful, misleading, or abusive conduct, or in violation of applicable laws or rights of others.
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 14 - TERMINATION We may terminate your access to the Services at any time without notice. You remain responsible for all obligations incurred prior to termination.
Sections that by their nature should survive termination will continue to apply.
SECTION 15 - DISCLAIMER OF WARRANTIES The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Services. Some jurisdictions may not allow certain disclaimers, so these limitations may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY To the fullest extent permitted by law, Ottawa Baskets and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 - INDEMNIFICATION You agree to indemnify and hold harmless Ottawa Baskets, Shopify, and related parties from any claims arising from your use of the Services or violation of these Terms.
SECTION 18 - SEVERABILITY If any provision is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and Ottawa Baskets.
SECTION 20 - ASSIGNMENT You may not assign these Terms without our consent. We may assign them without notice.
SECTION 21 - GOVERNING LAW These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada. You agree to the jurisdiction of the courts of Ontario.
SECTION 22 - HEADINGS Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE We may update these Terms at any time by posting updates on this website. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 - CONTACT INFORMATION If you have questions about these Terms, please contact us using the contact methods provided on this website.
