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Holidays
Gift Baskets

Contact Ottawa Baskets

Our team supports orders and delivery coordination across the National Capital Region. Whether you are arranging a workplace delivery or a personal gift, we are available to assist with order details and delivery clarity.

Order Tracking

Enter the email address and ZIP or postal code used when placing your order to view the latest order and delivery status.

Order tracking information will appear here once you submit the form.

Tracking details become available once your order has been processed and prepared for delivery.

Customer Support

Email Support

Reach out [email protected] for order questions, delivery coordination, or general inquiries by email using the support widget.

Phone Support

Available during support hours for immediate assistance with active or upcoming orders.
Call us at +1 (343) 224-4226

Live Chat

Chat support is available to help with product selection and delivery questions.

Support Hours

Customer support is available from 9:00am to 8:00pm Eastern Time, with extended availability during major holidays to support increased order volume across the National Capital Region.

Delivery and Order Support

For delivery-related questions, please include the recipient's location and any relevant order details. All deliveries are coordinated across Ottawa and Gatineau with next-day service as the primary delivery method. Delivery details are confirmed at checkout to ensure accuracy prior to dispatch.

Production Facility

Orders are prepared in a controlled production environment. This is a warehouse-based operation and is not open to the public. Pickup, retail access, and on-site visits are not available.